
We are intensely committed to helping our customers succeed. We measure our own success, first and foremost, by the success of our customers.
Integrated in a multinational team, he/she will provide accounts receivable support to the (approximately) 3 countries supported by their sub-team including customer invoice, statement production, reminder letters, processing receivables into the accounting system and support with performance reporting such as days sales outstanding and cash flow.
His/her responsabilities will be:
New customer account set-up and existing customer account maintenance. This may require liaison with the countries and customers Using credit insurance systems and liaising with credit insurance agencies as required for credit limit analysis, set-up and maintenance (this activity may remain in country initially and become part of the role at a later stage) Producing customer invoice, credit note and statements, including recognition and treatment of exceptional items Posting bank receipts to the accounting system, recognising and dealing with unmatched payments and reconciling the accounts Liaising with countries and customers where appropriate to resolve incoming queries. Raising and resolving queries with countries and customers as appropriate Preparing reminder letters / faxes / e-mails and despatching as prompted by the accounting system (a collections management system may be implemented in due course which will help manage this process) Supporting reporting (such as days sales outstanding, bad debt write-offs etc. with guidance from the team lead) Customer accounting, including reconciliation of the sales ledger account, processing general ledger journals related to the sales ledger and processing bad debt write-offs. Maintaining and improving data quality and integrity, continuously striving to reduce and eliminate errors
Requirements: